1. 1 Describe
  2. 2 Options
  3. 3 Generate
  4. 4 Track
  5. 5 Book

The dish was nothing like the photos

Your options, best first

#1 Do it yourself

Give the cook a chance to fix it

  1. Compare the listing with what you received.
  2. Take photos before you eat more.
  3. Message the cook politely with the specifics.
  4. Ask for a refund or credit if it is not fixed.

Safety: Do not eat food you think is unsafe.

Stop and call a pro if: The cook ignores you after 2 days.

#2 Instant price check and quote request

What it costs here

Price check: UNKNOWN. no live listing prices yet in this category, so we do not guess; send the generated request below to get real quotes.

Generate my letter

#3 Book a vendor

Preordered local food for pickup

The marketplace can mediate if the cook and you cannot agree.

See vendors and book

Prices are set by each independent vendor and shown before you pay.

Generate my letter: Quality complaint

Based on: CookUnity support: report a meal quality issue or order problem, Shef help: order customizations

General information, not professional, legal or medical advice. You decide and you send every document yourself; we never contact anyone for you.