1. 1 Describe
  2. 2 Options
  3. 3 Generate
  4. 4 Track
  5. 5 Book

My order was missing items or was the wrong dish

Your options, best first

#1 Instant price check and quote request

What it costs here

Price check: UNKNOWN. no live listing prices yet in this category, so we do not guess; send the generated request below to get real quotes.

Generate my letter

#2 Book a vendor

Preordered local food for pickup

The marketplace can mediate if the cook does not respond.

See vendors and book

Prices are set by each independent vendor and shown before you pay.

#3 Do it yourself

Document and ask quickly

  1. Check the receipt against what you received before you leave.
  2. Take photos of the packaging and food.
  3. Message the cook with the order number and what is missing.
  4. Ask whether a pickup of the missing item is possible.

Safety: Do not eat food if the label is missing and you have allergies.

Stop and call a pro if: The cook does not respond within a day.

Generate my letter: Missing or wrong item notice

Based on: CookUnity support: report a meal quality issue or order problem, Shef help: order customizations

General information, not professional, legal or medical advice. You decide and you send every document yourself; we never contact anyone for you.