1. 1 Describe
  2. 2 Options
  3. 3 Generate
  4. 4 Track
  5. 5 Book

The photographer didn't show up or hasn't delivered our photos

Your options, best first

#1 Instant price check and quote request

What it costs here

Price check: UNKNOWN. no live listing prices yet in this category, so we do not guess; send the generated request below to get real quotes.

Generate my letter

#2 Book a vendor

Event photographers and videographers

A provider who has stopped replying often needs a formal request and a platform report, and you may need a new photographer for any future shoot.

See vendors and book

Prices are set by each independent vendor and shown before you pay.

#3 Do it yourself

Chase the delivery in writing

  1. Find the delivery date in your contract.
  2. Send one clear written message with a deadline for a reply.
  3. Ask for a status update on the gallery and raw files.
  4. Ask guests to send you their own photos and videos in a shared album.

Safety: Do not post accusations before you have the facts; stick to dates and documents.

Stop and call a pro if: No answer after your deadline passes, or the event photos may be lost.

Generate my letter: Request for photo delivery or refund

Based on: WeddingWire forum: what happens when vendors don't show up, GigSalad help: report a problem with your gig, GigSalad help: performer being nonresponsive

General information, not professional, legal or medical advice. You decide and you send every document yourself; we never contact anyone for you.